Crafting Seamless Customer Experiences in the Travel, Transportation & Hospitality Sector

Date: 26^th November 2024

Time: 10:30am AST

Saudi Arabia is experiencing rapid growth as a key trade and transportation hub, driven by Vision 2030's ambitious goals to diversify the economy.

With major infrastructure projects, expanding airline options, and a surge in hotel developments, the potential for innovation and digital transformation in the travel, transportation, logistics and hospitality industries is immense.

Join us for an inspirational morning with Salesforce as our experts share insights on how Artificial Intelligence (AI), personalization and data-driven strategies are revolutionizing customers’ digital journeys in the travel, transportation, and hospitality sectors.

What to expect:

See AI in action: Learn how other brands in your industry are leveraging AI for enhanced CX.
Make it personal: Find out how to create a proactive, personalized CX journey that seamlessly guides people from awareness to loyalty.
Connect the dots with data: Discover how unified and actionable data insights can fuel your marketing and business success.

Key topics:

Accumulation: Building an omnichannel communications strategy that streamlines your processes and integrates all your data.
Consolidation: Establishing a data management strategy that harnesses transactional and behavioral data to create holistic customer profiles.
Activation: Enhancing customer interactions through AI-driven communications, apps and service tools.
Evaluation: Measuring marketing ROI and service performance metrics.

Don't miss the chance to discover how Salesforce’s digital and cloud solutions can help you proactively and reactively personalize and enhance every stage of your guests and customer’ journeys. Book your spot today and join us for an inspirational morning of ideas and networking.